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6 playbooks

Operations

Every Operations playbook, free. The systems behind $7M+ in e-commerce.

PLAYBOOK 23 · TIKTOK ADS

Warming a Fresh TikTok Ad Account Properly

A new TikTok ad account with no history is fragile. This is the setup order, pixel checks, and spend ramp that get it ready to hold real budget without tripping a ban.

7 MIN READ · SEP 2026 · NEW
PLAYBOOK 22 · OPERATIONS

Protecting Your Store From Chargebacks

Chargebacks are the silent tax on a scaling store: lost revenue, frozen payouts, flagged ad accounts. Most aren't fraud, they're confused customers who couldn't reach you. Here's how to prevent them.

5 MIN READ · AUG 2026 · NEW
PLAYBOOK 18 · OPERATIONS

How I Vet Suppliers Before I Trust Them

A supplier can quietly kill a winning product: out of stock the week you go viral, slow shipping, quality that doesn't match the photos. Sourcing is the foundation. Here's how I vet before I trust.

5 MIN READ · AUG 2026 · NEW
PLAYBOOK 14 · OPERATIONS

Surviving 3000 Orders Overnight

Going viral sounds like the dream until 3000 orders land overnight and your ops can't ship them. A great product with broken fulfillment becomes refunds, chargebacks, and a flagged account. Build the systems first.

5 MIN READ · AUG 2026 · NEW
PLAYBOOK 12 · AUTOMATION

Building an AI UGC Creative Machine

Creative used to cost me shoots, models, and days. Now one reference image becomes a scroll-stopping UGC video, generated end to end. Here's the machine and why it changes how many hooks you can test.

5 MIN READ · AUG 2026 · NEW
PLAYBOOK 11 · OPERATIONS

Cash Flow Kills Faster Than Bad Ads

The stores that die while scaling usually weren't unprofitable. They ran out of cash. Money goes out for ads and inventory before the money from sales lands in your account. Here's how not to get caught.

5 MIN READ · JUL 2026 · NEW